Meltwater Promotes Senior Leaders as ANZ Business Grows
Cimon Constantine has taken the reigns of Meltwater ANZ as the media intelligence business continues to grow its headcount to support new business and upcoming opportunities.
Cimon Constantine will be taking over the ANZ Area Director role to continue to support this rapid growth and new client wins including American Express, Greenpeace, GSK, Singapore Airlines, G Squared and TradeMe.
Cimon joined the company in 2012 as a Social Media Consultant and was most recently the Managing Director. His new role will see him managing operations across both Australia and New Zealand and lead the new Client Success team, a division Meltwater has invested in significantly with 34 new hires in the team since launching in 2013 – nine of which were hired in the first six months of this year.
With the appointment of Cimon, David Hickey has taken on the role of Director of Strategy APAC. He will focus on operational alignment, culture – Meltwater placed 14th in the Great Places to Work Award this year, the 5th time it’s been in the top 20 – and strategic growth of the company across the region.
“We have been growing the Meltwater ANZ team to support an influx of enterprise brands coming on board. In the last financial year, we’ve grown the team by 33 percent and in the last six years, a massive 638 percent,” David Hickey, Director of Strategy APAC said.
“We’ve invested in our staff to support rapid client growth and investments in multiple new dedicated teams, such as client experience and an onboarding team, to help develop positive client engagement and reduce account churn from the get-go.
“I have the utmost confidence that Cimon will continue to expand Meltwater’s ANZ team and client portfolio in his new role, while I shift my focus to growing the business across APAC. I am looking forward to working with Cimon to ensure Meltwater continues to be the leader in media intelligence for businesses across all industries.”
Cimon Constantine, Area Director of Meltwater ANZ adds: “Meltwater is experiencing an exciting growth period. We are investing big in our internal team, listening to what our clients need, and actioning this feedback. We now provide 24/7 client support to ensure that even the most complex enquiries are resolved as quickly as possible, regardless of where you are based.
“Meltwater is also investing in its technology now more than ever as we continue to expand our offerings to become a true technology partner for businesses of all sizes. Our recent client wins demonstrate that Meltwater can provide an offering that is extremely hard to compete with. Big brands like American Express have already put their trust in our technology to help extract insights from beyond their own four walls to react quickly and stay on top of competitor movements and customer feedback.
“18 months ago, a dedicated Insights team did not exist. We now offer our clients in-depth reports collated using the billions of real-time conversations happening externally, that’s changing the way they work.
“I look forward to helping companies make more informed strategic decisions based on real-time data insights.”
George Pappas, Director, Web and Content at G Squared commented, “Meltwater has been an invaluable tool in providing our 24/7 community management team live data insights across all our accounts. We built our command centre, The Burrow, to be a valuable tool for our team. Partnering with Meltwater has allowed us to add and adjust searches, customise our dashboards and provide key social insights at the click of a button.”
Meltwater continues to expand its capabilities and announced its acquisitions of DataSift and Sysomos earlier this year. It recently opened up its AI platform, Fairhair.ai, for developers and data scientists to access and extract insights from millions of online sources and trillions of real-time data points to better inform strategic business decisions.
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