The following information comes from responding companies regarding their operational status during the current COVID-19 crisis. The information is current as of 02/04/20.
If you want to add your company to our listing, just email your details to email@example.com
As the COVID-19 situation continues to unfold, the team at Amber Technology remain committed to servicing their customer base during these challenging times, following the advice and directives of the Australian Government. On Monday March 23 we moved to work from home for our Account Managers, BDMs, Brand Managers, Marketing and ecommerce teams.
Our reception, warehouse, sales desk, service and credit departments, together with our Leadership team, remain onsite at our Sydney Head Office. Our Media Systems and TSG teams are working in a combination of work from home, onsite at Head Office and remote, depending on requirements of our customers. All are available via phone and email.
For the most part, our team will be working remotely for the time being, with the exception of a minimal number of team members who will be working on a rotating roster to ensure continuity of business, including the receiving and shipping of products
You will continue to have remote access to our team via the standard email and phone methods, however, in the best interests of our team’s well-being and that of our customers, we will be endeavouring to restrict all non-essential physical contact with the help of teleconferencing technology.
Our online stores are fully operational, accepting orders and shipping.
For more details, visit https://www.digistor.com.au/the-latest/cat/digistor-blog/post/digistor-covid-19-update/
MIDWICH (including Blonde Robot)
Our offices across Australia, New Zealand and South East Asia remain open with critical on-site functions and services supported by smaller, local teams.
As part of our commitment to flatten the curve we have temporarily suspended visits and face-to-face events until we have confidence that it is safe to resume. In the meantime, we are bridging this gap with the use of conferencing and collaboration solutions.
There is currently no impact on our warehouses which are open and providing normal service-levels. Stock is forecast many months in advance and we are maintaining good stock levels across key lines.
For more visit https://www.midwich.com.au/news-and-events/cat/press-release/post/Maintaining-our-levels-of-service-and-support-during-this-time/
Panasonic Business has moved to working from home. We are working to keep operations as normal as possible. However, some aspects of the business, such as logistics, are slower due to COVID-19.
Rob, Sandro and Mathew Alexander are working and are available via mobile phone and email.
We wish all our customers and colleagues the best and to stay safe. We will get through this together.
Rob Myers, National Sales Manager – Panasonic Broadcast, Cinema & Professional Video Division
Email: firstname.lastname@example.org Phone: 0414 249 377.
Sandro Ricci, Technical Support Manager – Panasonic Broadcast, Cinema & Professional Video Division
Email: email@example.com Phone: 0414 543 656.
Mathew Alexander, Product Marketing Manager – Panasonic Broadcast, Cinema & Professional Video Division
Email: firstname.lastname@example.org Phone: 0408 971 042.
PROFESSIONAL AUDIO & TELEVISION (PAT)
Due to the current COVID-19 outbreak in Australia and New Zealand, many of our staff are working from home, while others are in self-isolation having returned from overseas business trips. However, our Sydney office is still manned and operating with logistics staff, ensuring deliveries are received and dispatched, while strictly adhering to the social distancing guidelines.
Ross has briefed all employees on the symptoms of COVID-19 and has issued best practice guidance (from the WHO and national health authorities) in relation to personal hygiene, sanitation and how to reduce exposure. Very importantly, Ross has implemented a Work from Home First protocol; quite simply, all Ross employees able to work remotely from home have been doing so as of Monday, March 16th. Systems are now in place to support remote work for the vast majority of employees, thus mitigating both the possible contraction and spread of the virus.
Operations are as normal with only changes being no travel or intercompany meetings.
The sales and service operations continue as normal as we support our customers operations.
Contact Anthony Kable on 02 9887 0422.
Studiotech Australia remains open at this time and our physical Hornsby premises are open 0900-1700 each weekday, as per usual.
However, we have now initiated our Business Continuity Plan (BCP) and the building is in a lock-down mode where a skeleton staff cover logistics and support efforts. Sales, Support and Logistic activities are continuing just as before the pandemic broke out. Customers who have support agreements in place, including 24/7/365 support, are un-affected.
Be assured that we will continue to be here for you, however at this point we may just have to have a video call, rather than sharing a coffee face-to-face. Any on-site work that cannot be resolved with remote access to the system and/or AV calls, will be assessed on a case-by-case basis.
The P.A. People
We want to assure you, our partners, that we are open for business and are here to support each of you in whatever way we can. In these uncertain times it is our intention to continue to provide stable, consistent service to our valued customers and suppliers.
All businesses will be managing costs – and this is true for us. We have encouraged staff to take leave or reduce their hours where appropriate, which in turn may impact our ability to respond in a timely manner. However, we will respond. Conversely, we may be awaiting a reply or information from you. We can wait until you are ready. We understand. Contact us when the time is right.