Internet Australia Welcomes ACMA Review of NBN

Internet Australia, the NFP peak body representing internet users, today applauded the announcement that the Australian Communications and Media will undertake a review of the NBN looking at customer experiences.

“This is something we’ve been calling for and Senator Fifield is to be commended for acknowledging that this project has serious problems”, commented IA’s Executive Director Laurie Patton.

“In recent days we’ve seen NBN Co boss, Bill Morrow, out on what some have called a ‘charm offensive’. Clearly the Government has realised what most observers have noted. It’s not working.

“Mr Morrow has been spinning so vigorous he must be getting giddy. But the fact remains customer complainants are continuing to rise the more they roll out their inferior, trouble-plagued network”.

iA believes their are two problems the Government needs to confront in order to fix the NBN.

“They’re using inferior technology employing ageing copper wires that just can’t deliver, and they’re wholesale pricing regime is flawed. All up, this means customers are being served up a product they clearly don’t like much.”

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